Guidance and resources for parents and carers!
The internet is a fantastic place for teens to explore their interests, connect with friends, and express themselves - but it can also bring challenges. At Smile Online, we’re here to help you guide your teenager to enjoy the online world safely and confidently.
In this section, you’ll find practical advice, tips, and trusted resources designed for parents and carers of teens. We’ll help you understand how to protect your teen’s privacy, recognize online risks, support positive digital choices, and respond to challenges when they arise.
Stay informed. Stay supportive. Stay connected.
Communication
One of the easiest and most effective ways to stay involved in your child’s online world is simply by talking with them. Keeping communication open and encouraging your child to share their online experiences helps parents and carers guide them in using the internet safely. It also allows children to benefit from the many positive opportunities the internet provides while learning how to protect themselves online.
Conversation Starters
Invite your children to talk about what they like doing online and which apps, games, or websites they use most often. Showing interest helps you understand their digital world.
Have regular conversations about online safety. Ask what they do to protect themselves online and what advice they might give others about staying safe and sharing information.
Make sure they know where to get help if something online worries them. Talk about how to find safety advice, adjust privacy settings, and report or block users on the platforms they use.
Let them teach you something new online. Children often enjoy showing adults how things work, and it can build confidence while strengthening your relationship.
Think about your family’s internet habits together. Look for ways to use the internet positively as a family, such as learning something new, exploring interests, or enjoying activities together online.
Discussing sensitive topics
Many children and young people use the internet to find answers to questions about themselves, their bodies, and the world around them. As a result, their online activity may sometimes lead to conversations about more sensitive or challenging subjects.
These discussions can feel difficult for parents and carers, and it’s normal to feel unsure about where to start. However, it’s important to remember that you play a key role in supporting and guiding your child. Being open and approachable can help them feel comfortable coming to you with their questions or concerns.
For further support:
Family Lives - Support with all aspects of family life.
NSPCC - Advice and guidance around having difficult conversations.
Barnardo’s - Further support with keeping your child safe online.

